About Us
Home / About Us / Leadership


A strong organization requires strong leadership. Meet those who are leading the mission to Improve the Lives of Animals.

Board of Directors

We are accountable to a volunteer board of directors. The Board focuses on policy and governance, setting goals and strategies for the organization, and monitoring its performance. They provide independent and objective oversight of our operations, ensuring our best long-term interests. Please see our Governance page to learn more about our board of directors.

Leadership Staff

We are led across our organizations on a day to day basis by a committed team of staff at multiple levels throughout our organization, across different functional area’s. Below is a short list of some of our many individuals who ensure that our mission is moving forward each and every day.

Dr. Jacques Messier, DVM, MBA
Chief Executive Officer

Dr. Karen Ward, DVM
Chief Veterinary Officer

Phil Nichols, CAWA, RVT
Chief Operations Officer

Tegan Buckingham, CFRE, MSA
Director, Integrated Marketing and Development

Carol Boulding, CHRL
Director, Human Resources

Catherine Anne MacDonald

Jacklyn Ellis, MRes, PhD, CAAB
Director, Behaviour

Greg Ratelle
Senior Manager, Client Care and Partnerships

As an organization, we are working to overcome many challenges standing in the way of a more humane community. In order to best combat the issues and improve the lives of animals we take a multi-disciplinary approach to ensure we are moving our mission forward. Below you will meet our leaders who are dedicated to achieving this mission and leading our team of volunteers, foster parents and staff forward.

Melissa Shupak, CPDT – Division Manager, Shelter Programs
Lauren McIntyre, RVT – Assistant Manager, Shelter Veterinary Care
Christopher Sadowsky – Assistant Manager, Shelter Animal Care
Joy OBrien – Assistant Manager, Admissions and Rehoming

Lauralee Dorst, RVT – Division Manager, Public Veterinary Services
Alison Campbell, RVT – Assistant Manager, Public Veterinary Services

Larisa Nagelberg, PMP – Division Manager, Community and Animal Transport
Dillon Dodson, MSW – Coordinator, Urgent Care Programs

Linda Jacobson BVSc, MMedVet(Med), PhD, Senior Manager, Shelter Medicine Advancement

Kerry Gibson – Division Manager, Fundraising
Alisha Uglow – Assistant Manager, Fundraising
Hannah Sotropa – Assistant Manager, Communications
Jessica Harwood – Assistant Manager, Marketing 

Azeem Haider – Senior Manager, IT
Mathew Casullo – Manager, Facilities
Jose Rodriguez – Manager, Procurement and Logistics

Brittney Stratuik – Coordinator, Human Resources

Shubham Maini  – DEI Coordinator