Pet Services

Spay/Neuter Services

At this time all of our spay and neuter appointments for the remainder of the year are fully booked. New appointments will be available at the start of of 2022. We apologize for any inconvenience this may cause and appreciate your understanding.


Spaying/neutering your pet can help reduce pet overpopulation and improve the quality of your pet’s health.

Our clinic operates through a social enterprise model. Our fee structure is set so that we can best serve all pet parents in-need, through the provision of high-quality, high-volume services. We have a two tier pricing model that takes the small profits from our full paying clientele, and uses them to subsidize and provide lower cost services to qualifying individuals in need.

In addition to the funds provided by our clinic clientele, we also receive support through annual grantors and funders. Click here for a list of our supporters.

At the end of your telemedicine consultation, you will be connected with one of our client service agents who will book a date for your pet’s surgery.

The day before your surgery, you will be contacted by a member of our Veterinary Care Team, who will explain the procedure, provide information on fasting requirements and answer any questions or concerns you may have.

  • Please note that we do not provide surgical services for rabbits.
  • All animals must be healthy and between the ages of 3 months – 7 years. For further eligibility requirements, please read our FAQ & pet eligibility requirements handout.
  • All patients are dropped off at 7:00am and picked up at 5:00pm unless otherwise instructed.

Click here for services we offer & fees (both normal and subsidized rates).

Click here for answers to your frequently asked questions and pet eligibility requirements.

Click here for pre-operative (before surgery) information.

Click here for post-operative (after surgery) information.

Click here for frequently asked before & after surgery care questions.

Click here for reasons some animals are denied.

Affordability of pet care is the largest barrier that pet parents face when trying to provide for their animals. It is with this understanding that we have built our operations to help overcome this hurdle and keep pets with their families.

Our services offer subsidized and discounted rates for individuals currently receiving income supplementation from:

  • Ontario Disability Support Program (ODSP); or
  • Ontario Works (OW); or
  • And or, Guaranteed Income Supplement (GIS); or
  • Possess a Certificate of Indigenous Status(CIS)

Proof of subsidy will be required and must be registered to the pet owner. A monthly statement which includes the owners full name, and breakdown of costs received is the only acceptable form of proof. Drug cards are not sufficient.

Discounts are available to qualifying individuals and can be found within the fee guides listed above.

Additionally, qualifying Rescues and Animal Welfare Agencies may also qualify for discounts and service subsidies. If you are a representative of a rescue or Animal Welfare Agency and would like to discuss further options please contact our Senior Manager, Client Care and Partnerships here.

Please note that due to a high-volume of appointment requests we are experiencing longer wait times and ask for your patience and understanding

Click here to book your spay or neuter surgery.

Please remember that if you receive income supplementation from: Ontario Disability Support Program (ODSP), Ontario Works (OW), Guaranteed Income Supplement (GIS) ), And or, Possess a Certificate of Indigenous Status (CIS), to notify your client service agent at the time of booking in order to receive the correct service rate.

**We strongly recommend all patients are up to date on their vaccines prior to coming in for surgery.

Please consider booking an appointment with your veterinarian or requesting a vaccine appointment prior to surgery

Our clinic is located at 11 River Street, east of downtown Toronto. Our clinic entrance is at the back of the building, through a bright green door.

Parking is available in the visitor’s parking lot behind the building (spaces are limited. Please do not block any garbage/ recycling bins or fire routes for both our building and our neighbors.