Our clinic operates through a social enterprise model. Our fee structure is set so that we can best serve all pet parents in-need, through the provision of high-quality, high-volume services. We have a two-tier pricing model that takes the small profits from our full paying clientele, and uses them to subsidize and provide lower cost services to qualifying individuals in need.
In addition to the funds provided by our clinic clientele, we also receive support through annual grantors and funders Click here for a list of our supporters
We provide a humane, compassionate euthanasia service for those in need. The decision to say good-bye to a beloved family member is difficult and heartbreaking. We understand this can be extremely challenging for pet owners. We are here to support you in every way we can. For more information and support surrounding pet loss, please see Pet Loss Support Resources. At this time, we are unable to facilitate the return of ashes following after care. If you are in need of an appointment, please give us a call at 416-392-2273 ext. 2250 or you can also email us at csa@torontohumanesociety.com. Please provide any veterinary records you may have via email (csa@torontohumanesociety.com)
Our current available services include:
Click here for heartworm testing & preventative policies.
Click to read about:
Click here for our wellness pricing guide. Please note the prices are effective from April 1, 2023.
Affordability of pet care is the largest barrier that pet parents face when trying to provide for their animal. It is with this understanding that we have built our operations to help overcome this hurdle and help keep pets with their families.
Our services offer subsidized and discounted rates for individuals currently receiving income supplementation from:
Proof of subsidy will be required and must be registered to the pet owner. A monthly statement which includes the owners full name, and breakdown of costs received is the only acceptable form of proof. Drug cards are not sufficient.
Discounts are available to qualifying individuals and can be found within the fee guides listed above.
Additionally, qualifying Rescues and Animal Welfare Agencies may also qualify for discounts and service subsidies. If you are a representative of a rescue or Animal Welfare Agency and would like to discuss further options please contact our Senior Manager, Client Care and Partnerships here.
Click here to book your preventative wellness service. You need to create a profile or login to your existing account in order to see the appointment calendar. For more information on how to setup up a personal profile for you and your pet(s), please read our step-by-step How to Create an Appointment Guide. If you are having issues with the booking portal, please click here for FAQs.
Please note, we currently release appointments twice a month (every other Tuesday). Appointments are released at 8:00 am. For specific release dates, click here.
There is a very high demand for these appointment slots and they fill up very quickly. If there are no appointments available, it is because we are fully booked for the month. Appointments can occasionally become available throughout the month if other clients cancel or reschedule.
You may receive a message while trying to schedule an appointment that asks you to call the clinic if no appointments are available. Unfortunately, this message is a software glitch and should be ignored. If there are not any appointments available online it is because are we fully booked. If you would like to call the clinic with any other inquiries we are happy to answer any questions you may have!
EMERGENCIES:
If your pet is having an emergency, please call your nearest veterinary emergency clinic. Please see here for a list of local veterinary emergency hospitals.
