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Contact Us

Toronto Humane Society has implemented new safety measures until further notice.  These measures are to protect our animals, staff, and visitors, and to ensure we can continue to care for our animals.  


If you are entering our facility, please note that proof of vaccination and wearing a mask is required. To help promote the health and safety of everyone, all individuals must be fully vaccinated with two Covid-19 vaccines.


If you are unable to show proof of COVID-19 vaccination status, please let us know and we will be happy to provide accommodation. 


11 River Street,
Toronto, Ontario, M5A 4C2
Phone: 416.392.2273
Fax: 416.392.9978


Onsite Adoption – Open:

Monday – Friday, from 11:00 AM – 7:00 PM

Saturday – Sunday, from 10:00 AM – 6:00 PM


Please note that adoption, animal viewing, and animal admission services will be closed from Saturday, May 21 to Monday, May 23 for the holiday.  All public veterinary services (including TNR) will be closed on Monday, May 23rd.

Please note there may be a higher-than-normal attendance at a reduced building capacity as we follow Covid-19 safety protocols. This may cause delays. Please be prepared to wait outside or be asked to come back at another time. 


Public Veterinary Services:

Monday – Saturday, from 9:00 AM – 5:00 PM

Closed Sundays 


Call Center:

Monday – Sunday, from 10:00 AM to 6:00 PM



Public Veterinary Service Map

For public Spay/Neuter Services and Vaccine Services operate please make your way to the bright green door towards the back of the building.

Location and Time