At Toronto Humane Society, we are dedicated to fostering an inclusive community that values and respects the dignity and worth of every individual. We believe in equity for all members of our community, promoting a culture of understanding, mutual respect, and belonging.
As part of this commitment, we actively support and accommodate individuals with disabilities. Our goal is to ensure that everyone has equal access to opportunities, is able to participate fully in all aspects of our programs and services, and can realize their full potential as valued members of Toronto Humane Society’s community.
For more information, please explore our Accessible Customer Service Plan and our Multi-Year Accessibility Plan (2020-2025) below.
Toronto Humane Society welcomes feedback on how we provide accessible client and customer service. Feedback will help us identify and remove barriers to accessibility.
Feedback may be submitted in a variety of ways:
Human Resources
11 River Street
Toronto, ON
M5A 4C2
Clients and customers may provide feedback anonymously. Those who provide contact information along with their formal feedback will receive acknowledgement of their feedback, along with any resulting actions based on concerns or complaints that were submitted.
Accessibility Tools