Adoption Process

The Adoption process at THS consists of 4 steps:


We are doing our best to serve everyone. Since in just 2 months we have received over 11,000 adoption applications from interested people. In a normal year, we process around 3,000 adoptions. We are thrilled with the outpour of support from our community, but as you can imagine this has created quite the back log for us. We are currently booking over 100 appointments a week and encourage you to look back daily for new appointment openings.

Step 1 - Adoption Meeting Booking System

When you have found an animal you are interested in adopting, please book an adoption appointment through the calendar link below. The appointment booking will include questions around your contact information, your family’s situation, lifestyle and expectations, as well as specific questions about the care needs of the species you intend to adopt, such as diet, housing, enrichment and socialization, training and veterinary care. This questionnaire helps our team match-make the right animal for your lifestyle and expectations and identify which aspects of care or behavior we should provide additional education about.

Thank you for looking at our animals who are waiting for their forever homes. Please make sure to click on the animals profile to learn more about them. It does take some time for us to learn about the animals and get these details to our website, if no details are available on the profile the adoption counsellor you speak with will be able to provide more information for you during your appointment. If you see that the animal is "on hold", this means they have an adopter and are getting ready for their new home. Animals without a hold are still looking for a home, so please ask about them during your adoption meeting.

*If you need to cancel this appointment at any time, please click on the cancellation link in your appointment confirmation e-mail.

Book An Adoption Counselling Appointment

Adoption Counselling Appointments are released on a rolling calendar day, with new slots opening up every morning for the next 48 hours. These slots often fill up quickly as we are fortunate to have a high number of individuals looking to adopt.

If you would like to save your responses to your adoption application for future use, we recommend downloading the applications noted below and saving your responses.

Step 2 - Virtual Counseling

Once you have registered for an adoption meeting with one of our counsellors, you will receive an email with your Microsoft Teams Video Meeting Link - this is the link in which you access the virtual meeting. An adoption counselor will be available at your chosen appointment time and will conduct your virtual counseling appointment to find out a little more about your lifestyle and what you are looking for in a companion animal. We will use this time to l provide advice about animal care and behavior training , as well as detailed information about the companion you are interested in. This conversation is a good opportunity for us to get a sense of whether the animal is a good match for you and to ensure that both yourself and the animal will be happy together.

You will be asked to provide Government issued photo ID (and a photo of your cage/enclosure for small mammals, birds and reptiles) during the call.

*If you are late to the virtual counseling session, we will attempt to call you on the number you provided on your questionnaire. If 15 minutes have passed, we will have to move onto our next appointment. If you miss your appointment, you can always rebook another appointment via the above links.

Step 3 - Virtual Meet and Greet

Adoption counsellors will conduct a virtual conference for up to a one hour period, enabling you to meet the pet and get to know more about them. These video meet and greets will be with a Toronto Humane Society Adoption Counsellor, the animals foster parent if the animal is in a foster home or an additional staff member remotely from the THS, if the animal is on site. Either way you will always be working with an adoption counsellor during the call. The time of these calls may occur during the counselling session but often are booked for a date and time following the initial counselling session that will work for all parties.

  1. Adopters will discuss a date and time for the meet and greet during the adoption counselling session or may alternatively receive an email notifying them when the video call will be conducted. We will always attempt to conduct the meet and greet directly after your adoption counseling session, however from time to time, this may be scheduled for a different time or day, depending foster parent and staff availability.
  2. We will do our best to work with you to find a time that fits your schedule
  3. Additional questions will include health status and exposure of adopters to COVID-19

Step 4 - Finalizing the Adoption

If everything goes well at the meet and greet and both you and the adoption counselor feel that the animal is a good match for your home, we will provide you with instructions concerning adoption fees, pick-up times, and continuing care for your new animal companion - this too will be done virtually. Payment will done with one of our Pet Support Agents via video call while using our online THS payment portal. Please note at this time we can only accept credit card; Amex, Visa and Mastercard.

Type Pricing
Adult Dogs (local) $250*
Adult Dogs (transfer) $400*
Puppies (local and transfer) $500*
Special Needs $100*
Kittens $120*
Cats $60*
Small Domestics See list
* Prices include Tax
Some of our adoptable dogs have been transferred in from other shelters and rescue partners, these animals may have a higher adoption fee to help offset the cost of transferring them to our shelter.

Basic Requirements:

If we have a successful counselling session with but aren’t able to agree on an animal who is the best match for your home, we will enter your details into our Waiting List for up to 3 weeks. This does not guarantee a call back, however in the event of a cancellation we will begin calling individuals on our waiting list. Due to the high volume of applicants, we are only able to attempt one call. If you are available to answer in this moment to go through the adoption process, we will use the opportunity to chat to you about an adoption potential that is currently seeking a new home that would be a good fit. If you miss our call or you haven’t been called in 3 weeks, we encourage you to sign back up for another meeting with our adoption agents through the above link.

Thank you for choosing the Toronto Humane Society to help you find your new forever friend.



If you would like to search other places for an animal, please remember to do your research ahead of time end ensure you are choosing a reputable source. Petfinder.com is a good resource to find a potential animal for your home, however, it is a listing site, so please take caution when choosing the organization you are going to adopt from.