Open Letter from CEO Highlights Importance of Patience and Understanding Amid Postal Strike Disruptions

TORONTO, ON – November 19, 2024 — As the Canada Post strike continues, Toronto Humane Society is urging its supporters and the broader community to show compassion and patience during a time when many charities face unique challenges. With the end-of-year giving season underway—a critical period for nonprofits—the organization is navigating disruptions that may delay traditional communications with donors.

“Year-end giving is a lifeline for many nonprofits, and postal delays jeopardize our ability to connect with donors,” said Phil Nichols, CEO of Toronto Humane Society. “From donation appeals to thank-you notes, these interruptions could hinder not only our fundraising efforts but also the personal connections we strive to maintain with our supporters.”

In response, Toronto Humane Society has issued an open letter to its donors and supporters. The letter, signed by the CEO, acknowledges the challenges posed by the strike and outlines alternative ways for Canadians to stay connected and continue supporting the causes they care about.

The organization also acknowledges the broader context of the situation: “While we understand and respect the important role of collective bargaining in ensuring fairness and equity, we remain hopeful for a resolution that addresses the needs of all parties and minimizes the impact on individuals and organizations across Canada.”

Adapting to the Challenges

To mitigate the impact of postal delays, Toronto Humane Society is encouraging supporters to explore digital options such as online donations, email correspondence, and electronic tax receipts. The organization has also increased its efforts to connect through social media and direct phone outreach.

How You Can Help: 

• Visit www.torontohumanesociety.com to make a secure online donation.
• Sign up for email updates to stay informed and receive acknowledgments faster.
• Spread the word by sharing messages on social media and encouraging others to support Toronto Humane Society during this critical time.

“Despite these challenges, we are confident in the resilience and generosity of our community,” said Nichols. “Your support ensures that we can continue providing essential services for animals in need. Together, we can overcome these obstacles and make a meaningful difference.”

“The holiday season is a time for generosity and connection, and while the Canada Post strike presents logistical challenges, it’s also an opportunity to come together as a community,” said Nichols. “This year, we ask for an extra dose of kindness, understanding, and compassion to help us and other charities continue making a difference.”

About Toronto Humane Society

Toronto Humane Society’s mission is to improve the lives of animals. The organization excels in all ways an animal shelter should, with industry-leading shelter care, veterinary services, animal training and behaviour consultations. Toronto Humane Society believes in the importance of the human-animal bond, finds new homes for thousands of animals and helps keep families together.

Toronto Humane Society is more than an animal shelter. They are an educational resource and support system, a leading voice in animal welfare and accessible care. The organization is also a centre of excellence, a space where best practices and boundary-pushing knowledge meet with unyielding optimism and a love for animals to create something special. Toronto Humane Society is like no other. For more information, visit www.torontohumanesociety.com.

For more information, or to arrange an interview please contact Lucas Solowey at communications@torontohumanesociety.com or call 416-392-2273 ext. 2196